Terms and Conditions
Deposit & Payment
To secure your booking we require a non-refundable 20% deposit payable by Visa or MasterCard. The full balance of payment is due 8 weeks before your arrival so that hotels and accommodation can be paid.
In the event of you cancelling your tour for whatever reason, the deposit will be retained. Cancellations less than 28 days before your arrival date are subject to the following charges:
- 27-14 days: 60% of the full holiday price
- 13 days: 80% of the full holiday price
- less than 13 days: 100% of the full holiday price
We strongly advise you to take out full holiday insurance before you come and ensure that the policy covers cancellation and delays. In the event you need to cancel your trip, your insurance company may then reimburse you for any non-refundable payments.
We are especially concerned that all our clients are adequately insured in case of illness abroad or cancellation/curtailment. By choosing not to be insured you agree to indemnify the Company against all costs, losses and liabilities which the Company may incur and which are not the Company's liability under this contract and which would have been avoided had suitable insurance cover been taken by you. Insurance must be taken out in your own area before you come to Scotland.
Alterations To Your Itinerary
We advise you to carefully check the proposed itinerary we provide. Should you later wish to change any aspects of your tour when we have already made acommodation bookings on your behalf, additional administration charges will apply.
We accept Visa and MasterCard (your card details can be phoned or faxed to us for confirmation of booking). We also accept cheques drawn on a UK bank account.
The time in the UK is GMT and we are 5 hours AHEAD of New York
OFFICE HOURS MONDAY - THURSDAY 9.30AM UNTIL 5PM
FRIDAY 9.30AM UNTIL 2.30PM
WE ARE CLOSED ON SATURDAYS AND SUNDAYS